{"id":140,"date":"2019-11-04T13:50:42","date_gmt":"2019-11-04T13:50:42","guid":{"rendered":"http:\/\/btennis.sg\/?page_id=140"},"modified":"2025-03-04T11:39:17","modified_gmt":"2025-03-04T03:39:17","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/btennis.sg\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><section class=\"vc_section\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"font-size: 18px;color: #000000;line-height: 1.7;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading term-nd-title\" >A. CANCELLATION FEES<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>Early cancellation of lessons: more than 48H\u00a0before class<\/strong><\/p>\n<ul class=\"t-c-list\">\n<li>Private session, in public court: 10 SGD (Court booking fee)<\/li>\n<li>Private session, in residence or private court: Free of charge<\/li>\n<li>Group class: Free of charge<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>Late cancellation of lessons: less than 48H before class<\/strong><\/p>\n<ul class=\"t-c-list\">\n<li>Private session: Full charge*<\/li>\n<li>Group class: Full charge<\/li>\n<\/ul>\n<p><em><br \/>\n*Free of charge if another student takes over the slot<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h3 style=\"font-size: 18px;color: #000000;line-height: 1.7;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading term-nd-title\" >B. PACKAGES AND GIFT VOUCHER VALIDITY<\/h3>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul>\n<li>10H packages are valid 4 months from date of first class<\/li>\n<li>20H packages are valid 7 months from date of first class<\/li>\n<li>1H gift voucher is valid 3 months from date of receipt<\/li>\n<li>3H gift voucher is valid 5 months from date of receipt<\/li>\n<li>5H gift voucher is valid 6 months from date of receipt<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h3 style=\"font-size: 18px;color: #000000;line-height: 1.7;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading term-nd-title\" >C. INCLEMENT WEATHER<\/h3>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>In case of rain, your coach will make the decision and notify the player or parents at least 45 minutes before the class. Decision will be made based on the coach\u2019s observation of the rain radar and weather forecasts.<\/p>\n<p>If you do not receive any notification, the class is considered to proceed.<br \/>\nIn case of rain during the lesson, you will pay in proportion to the time completed, rounded to the nearest \u00bc hour. (i.e: rain hits at 34\u2019, you will pay for 30 minutes; rain hits at 42\u2019, you will pay for 45 minutes)<\/p>\n<p>If the court is wet, we may not use pressurised or new balls exceptionally. Your coach will arrive earlier to squeeze out the puddles of water.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h3 style=\"font-size: 18px;color: #000000;line-height: 1.7;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading term-nd-title\" >D. HAZE<\/h3>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>In case of cancellation due to haze, your coach will notify the player or parents at least 1 hour 30 minutes before the class.<\/p>\n<p>Decision will be made 1 hour 30 minutes prior to the start of the class and will be based on the Singapore Pollutant Standards Index (PSI) readings provided by the National Environment Agency.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<table>\n<tbody>\n<tr>\n<td width=\"188\"><strong><b>1-Hr PM2.5 \u00b5g\/m<\/b><\/strong><strong><sup><b>3 <\/b><\/sup><\/strong><strong><b>Readings<\/b><\/strong><\/td>\n<td width=\"415\"><strong><b>Class Status<\/b><\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"188\">100 and above<\/td>\n<td width=\"415\">Class will be cancelled. Players\/parents will be notified.<\/td>\n<\/tr>\n<tr>\n<td width=\"188\">75 &#8211; 100<\/td>\n<td width=\"415\">Decision will be up to the players\/parents. Players\/parents will be notified. There will be no cancellation fees incurred should the players\/parents wish to cancel.<\/td>\n<\/tr>\n<tr>\n<td width=\"188\">Below 75<\/td>\n<td width=\"415\">Class will proceed. Players\/parents will not be notified. Cancellation fees, terms and conditions apply.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h3 style=\"font-size: 18px;color: #000000;line-height: 1.7;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading term-nd-title\" >E. AVAILABILITY OF COURTS<\/h3>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>In public court:<\/strong> If the court is not available, we will advise you at least 5 days before the scheduled group or private class and try to arrange a make-up class at another time or in another facility, unless agreed otherwise.<\/p>\n<p><strong>In private residence:<\/strong> We will confirm your slot once you have confirmed that you have successfully booked your court. If you confirm the slot without checking your court availability, this will be at your own risk and cancellation conditions will apply. You are required to check your court availability before booking with us.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h3 style=\"font-size: 18px;color: #000000;line-height: 1.7;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading term-nd-title\" >F. ACCIDENT<\/h3>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>By booking a private class, a group session, a camp or by buying a gift voucher, you do hereby attest that your \/ your child\u2019s \/ the beneficiary\u2019s health condition do not show any counter-indication to the tennis activity. In case of accident, B. Tennis and other coaches and partners working in partnership with B. Tennis cannot be held responsible and exposed to pursuits.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h3 style=\"font-size: 18px;color: #000000;line-height: 1.7;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading term-nd-title\" >G. RIGHT TO IMAGE<\/h3>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>By booking a private class, a group session, a camp or by buying a gift voucher, you do hereby accept that some pictures or videos of yourself, your child or the beneficiary can be taken and utilised on social media and for advertisement. If you disagree with this condition you must inform us when registering or by sending us an email.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h4><strong><span style=\"color: #000000;\">H. VIDEO RECORDING<\/span><\/strong><\/h4>\n<p>Video recording without prior consent is not permitted. In any case, it should not exceed 2 minutes per training session unless agreed upon with the coach.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h3 style=\"font-size: 18px;color: #000000;line-height: 1.7;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading term-nd-title\" >J. LOSS OF BELONGINGS<\/h3>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>B. Tennis and other coaches and partners working in partnership with B. Tennis cannot be held responsible for the loss of your\/ your child\u2019s\/ the beneficiary\u2019s belongings.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h3 style=\"font-size: 18px;color: #000000;line-height: 1.7;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading term-nd-title\" >K. NON-DISCLOSURE OF PRIVATE INFORMATION<\/h3>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>We do hereby attest that we will not disclose or share to third parties all your personal information.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1582085979422\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Any doubt, any question, please contact us at +65 942 55 647 \/ <a href=\"mailto:matthieu@btennis.sg\">matthieu@btennis.sg<\/a><br \/>\nWe will answer your questions.<\/p>\n<p>Matthieu Bonnafous<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"A. CANCELLATION FEES Early cancellation of lessons: more than 48H\u00a0before class Private session, in public court: 10 SGD (Court booking fee) Private session, in residence or private court: Free of charge Group class: Free of charge Late cancellation of lessons: less than 48H before class Private session: Full charge* Group class: Full charge *Free of [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-140","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/btennis.sg\/en\/wp-json\/wp\/v2\/pages\/140","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/btennis.sg\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/btennis.sg\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/btennis.sg\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/btennis.sg\/en\/wp-json\/wp\/v2\/comments?post=140"}],"version-history":[{"count":19,"href":"https:\/\/btennis.sg\/en\/wp-json\/wp\/v2\/pages\/140\/revisions"}],"predecessor-version":[{"id":2120,"href":"https:\/\/btennis.sg\/en\/wp-json\/wp\/v2\/pages\/140\/revisions\/2120"}],"wp:attachment":[{"href":"https:\/\/btennis.sg\/en\/wp-json\/wp\/v2\/media?parent=140"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}